Before defining what an order or task is (sometimes expressed in edinn as PN [Production Number] or Order Id), we need to define what a client order is.
A client order is a group of services and goods that a client has ordered to our organization.
Once the client order must be produced to generate real services or goods, it needs to be converted into one or more different work orders or tasks. For the realization of the order or task, it must be assigned to one specific process.
Therefore, in edinn, an order or task is a number of results, of a unique type, that a process must generate in order to serve partially or totally a client order.
The edinn platform manages work orders or tasks with the Scheduling module but does not allow to manage client orders. This is typically performed by an Enterprise Resource Planning (ERP) system.
